Need help with one of our apps? You're in the right place. We support Orla, Ridgemont Coach, and Ridgemont DFS. Reach out any time and we'll get back to you.
Orla
A private, on-device period and cycle tracker.
Where is my data stored?
Everything stays on your device. There's no account and no server. Optional backup goes only to your own private iCloud.
How do I delete my data?
Open Settings in the app and choose “Delete All Data.” Deleting the app also removes its on-device data.
How do I manage my premium subscription?
Premium is billed by Apple. Manage or cancel it anytime in your Apple ID subscription settings.
Ridgemont Coach
Sports-betting analytics and behavioral-discipline coaching. Coach does not place bets.
I forgot my password.
Use the “Forgot password” option on the sign-in screen, or email us if you need help.
How do I cancel my subscription or free trial?
Subscriptions are billed by Apple. Manage or cancel in your Apple ID settings before the renewal date.
How do I delete my account and data?
Email us at the address above to request account and data deletion.
Ridgemont DFS
Real-money daily fantasy sports contests.
Why do I need to verify my identity?
Real-money contests require identity verification (KYC) to comply with the law and prevent fraud.
Why can't I enter paid contests in my state?
Paid contests aren't available in some states (AZ, HI, ID, LA, MT, NV, WA). Eligibility is based on your location and applicable law.
How do deposits and withdrawals work?
Deposits and withdrawals are processed through our secure payment providers. Withdrawals may require verification before they're paid out.
I need help with responsible gaming or self-exclusion.
Email us to set limits or request self-exclusion. If you need immediate help, call 1-800-GAMBLER (1-800-426-2537).
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